Customer Service Feedback

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The Town of Leesburg is taking the LEAD in creating a culture of customer service excellence.  We take pride in providing outstanding customer service and are interested in your opinions and ideas for improvement.
Please correct the field(s) marked in red below:

Your comment is in regard to which Town of Leesburg department?

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Date of Service

Please tell us what's on your mind.

Was our staff courteous and professional?

Was our staff courteous and professional?
Was our staff knowledgeable?
Was our staff knowledgeable?

Were you assisted in a timely manner?

Were you assisted in a timely manner?
Would your needs be better addressed by a change in Town policy?
Would your needs be better addressed by a change in Town policy?
If yes, please explain.
How was your overall experience?
How was your overall experience?
If you would like a response please provide your contact information below.
If you would like a response please provide your contact information below.

Thank you for submitting your comment or concern about Town services.  If you requested a response, a member of Town staff will contact you.  If you do not receive a response, please call the Town Manager's Office directly at 703-771-2700.

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