Due to a network upgrade, the Customer Self-Service Portal, online bill payments, credit card processing, and recreation class registration will be unavailable on Saturday, August 24, 2019 from 5 p.m. to 9 p.m. We apologize for any inconvenience.
Is it okay for trucks to hook up to the fire hydrants?
It is okay if the truck has been inspected by the Utilities Department and if they have a blue hydrant meter attached to the fire hydrant. Please review photos of the Town’s hydrant meters and notify us at 703-771-2762 if you see a different colored meter or do not see a meter connected. After hours, please contact the Leesburg Police Department at 703-771-4500.
I want to install an irrigation system, what do I need to do?
You or your irrigation contractor must obtain a Loudoun County plumbing permit, install the proper backflow prevention device, and inform the Town's Utility Department of your system.
Your contractor must apply for a plumbing permit through Loudoun County Building & Development.
Why do I have to test my backflow preventer every year?
To ensure that the device is functioning properly and the water supply is protected from contamination. Your device is a mechanical unit that has internal seals, springs, and moving parts that are subject to wear or fatigue. The annual test ensures a properly functioning device and certifies that the device has not been removed or had a by-pass line installed around it. If the assembly fails the initial test, it must be repaired or replaced, and retested with passing results submitted to the Town's Environmental Compliance Inspector.