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Contact Utilities

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Report an Illegal Connection or Dumping

After Hours Emergencies

After 5:00pm weekdays and on weekends and holidays, contact the Leesburg Police Department's non-emergency number at 703-771-4500 to report waterline breaks, damaged fire hydrants, overflowing sewer manholes, or any other emergency issues related to water and wastewater.

Billing & Account Questions

For all water and sanitary sewer account inquiries, please use our Water & Sewer Billing Questions form.

To start water and sewer service, use our Start/Stop Service online application or call Utilities Customer Service Staff at 703-771-2701, Monday through Friday from 8:30am until 5:00pm.

Water Leak or Sewer Back Up?

If you suspect you have a water leak or a sanitary sewer backup, please contact the Town of Leesburg Utility Department before you call a plumber.  For more information, please review our "First Call" Policy.

Other Service Issues

If you are having a non-emergency service issue, please use our Water & Sewer Service Issues form.


Utilities Operating Divisions

If you need to contact our operating divisions:  AdministrationUtility MaintenanceWater Supply, and Water Pollution Control.

Department of Utilities Staff:

Annan, RoddyGIS/Asset Management CoordinatorUtilities(703) 779-4008
Bailey, BrianPlant Manager - Water Pollution Control FacilityUtilities(703) 737-7092
Chambers, RussellPlant Manager - Water Treatment FacilityUtilities(703) 771-2728
Connor, LesleyExecutive AssociateUtilities(703) 737-7075
Dillman, LoriSenior Customer Service RepresentativeUtilities(703) 771-2761
Febles, DamarisCustomer Service RepresentativeUtilities(703) 669-1438
Fisher, Lyle S.Senior EngineerUtilities(703) 771-2749
Itnyre, TroyUtility Plant Maintenance SupervisorUtilities(703) 737-7098
Jackson, SherriCustomer Service SupervisorUtilities(703) 737-7130
Moore, PatrickDeputy Director of UtilitiesUtilities(703) 771-2754
Osman, MikeUtility Maintenance ManagerUtilities(703) 737-7076
Payne, BetsyUtilities AnalystUtilities(703) 771-2762
Phillips, JoeDeputy Plant Manager - Water Treatment FacilityUtilities(703) 737-6041
Rafferty, SeanSenior EngineerUtilities(703) 771-2783
Schwartzbeck, AlanAssistant Utility Maintenance ManagerUtilities(703) 737-7591
Showman, DanDeputy Plant Manager - Water Pollution Control FacilityUtilities(703) 779-7967
Tena, BeatrizCustomer Service RepresentativeUtilities(703) 771-6420
Trout, JasonEnvironmental Compliance InspectorUtilities(703) 737-7956
Wyks, AmyDirector of UtilitiesUtilities(703) 737-7119