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Due to a network upgrade, the Customer Self-Service Portal, online bill payments, credit card processing, and recreation class registration will be unavailable on Saturday, August 24, 2019 from 5 p.m. to 9 p.m. We apologize for any inconvenience.

Finance Department FAQs

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If you have a question that is not answered below, please email us with your question.
  • Parking Tickets

    • How long do I have to pay a parking fine?

    • I feel that I did not deserve the ticket, what can I do?

    • I got a ticket for parking in a handicapped zone. I have a handicapped placard but forgot to display it. What can I do?

    • I mailed my payment on the fourteenth day. Will I be penalized if it reaches the Treasurer's Office after the fifteenth calendar?

    • I mailed my payment on the sixteenth calendar day and only paid the original fine amount. What will happen?

    • I put money in the parking meter and nothing happened. What should I do?