Americans with Disabilities Act (ADA)
The Town of Leesburg prohibits discrimination against individuals with disabilities in its services, programs, accessibility and activities. We support the Americans with Disabilities Act (ADA) and attempt to provide access to our services and programs. Upon request, reasonable accommodations will be made, if accommodations do not fundamentally alter the nature of the program or service or impose an undue financial burden.
ADA Self-Evaluation and Transition Plan
Under Title II of the ADA, the Town is required to complete a self-evaluation of the Town's public facilities, programs, and activities to determine compliance with the ADA and any barriers to accessibility. Once the self-evaluation is complete, the Town will develop a transition plan to prioritize the identified barriers and how they will be corrected. The Town has hired Disability Access Consultants (DAC) to assist with the self-evaluation and transition plan process. DAC employees are currently working throughout the Town, surveying sidewalks, public rights-of-way, and public facilities. The survey work is expected to completed in late September.
If you have any questions about the self-evaluation and transition plan, please contact Kate Trask, the Town's ADA Coordinator, at email@example.com or 703-737-7144.
As part of the self-evaluation, the Town is seeking public feedback regarding accessibility of Town facilities, programs, and activities and how Town staff have responded to requests for accommodation. If you would like to provide feedback, the online survey takes approximately 10 minutes to complete and may be submitted anonymously:
If you require an accommodation to complete the survey, please call the Town Hall at 703-777-2420.
Requesting Reasonable Accommodation
Our customers can request accommodations by several means:
- Directly contact the department with which you are doing business.
- Submit an online ADA Accommodation Request.
- Complete and submit the Town’s ADA Accommodation Request fillable PDF form. You will need to save the form to your computer and either email or mail it to the Town.
- Contact the Town’s ADA Coordinator at firstname.lastname@example.org or 703-771-2700.
Applicants who wish to request a reasonable accommodation during the recruitment process should contact Human Resources directly at 703-737-7037 or via e-mail at email@example.com.
Town Council Meetings
Assistive listening devices are available in Town Council Chambers at Town Hall. Meeting agendas and minutes are available online at www.leesburgva.gov/agendas. Meetings are broadcast live on the Town’s local government access channel (Comcast Channel 67 and Verizon FiOS Channel 35) and are streamed live on the Town website at www.leesburgva.gov/webcasts.
Questions can be directed to the Clerk of Council at firstname.lastname@example.org or 703-771-2733.
Website: Accessibility Design Guidelines
Our website has been designed with accessibility guidelines in mind. If you experience difficulties, please contact the Town's Public Information Officer at email@example.com or 703-771-2734.
Title II of the ADA requires all state or local government entities with 50 or more employees to appoint a responsible person to coordinate the administrative requirements of ADA compliance and to respond to complaints filed by the public. The Town of Leesburg’s ADA Coordinator is:
Kate Trask, CPRP
25 West Market Street
Leesburg, VA 20175
Filing an ADA Grievance
If you feel that you or someone else has been discriminated against while accessing Town of Leesburg services or facilities, please contact us in writing. The ADA Grievance form is in a fillable .pdf format. Once completed, save the form and email to the ADA Coordinator at firstname.lastname@example.org. The form may be printed and mailed to the ADA Coordinator at the above address.
The grievance form must be submitted within 60 days of the alleged discrimination incident.
The information requested on this form must be filled in completely to help us process your complaint. If you need assistance completing this form or if you have questions regarding your rights and protections under this complaint procedure, please contact the ADA Coordinator listed above.
If you wish to file an ADA complaint regarding a facility that is more than one year old, complaints should be filed with the United States Department of Justice.
Helpful Links, General Information and Referral Assistance
Loudoun County Programs
- County of Loudoun ADA Coordinator
- County of Loudoun Evacuation Assistance (CLEAR)
- Emergency Planning: Are You Ready?
- Project Lifesaver - Sheriff's Office
- Alert Loudoun - Sign up for emergency alerts from Loudoun County and the Town of Leesburg
- Adaptive Recreation Programs - Loudoun County Department of Parks, Recreation and Community Services
- Loudoun County Transit & Commuter Services - Commuter, Local Fixed-Route and Paratransit Bus Services
Loudoun County Disability Services Board
The Disability Services Board (DSB), an at-large advisory body appointed by the Loudoun County Board of Supervisors, serves as a resource to the Board of Supervisors by identifying and advising on issues of importance to people with physical and sensory disabilities, their families and caregivers. Its members work with county staff, community partners and businesses to strive to make Loudoun County an accessible and inclusive community for all people.