Town of Leesburg, Virginia
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Americans with Disabilities Act (ADA)
The Town of Leesburg prohibits discrimination against individuals with disabilities in its services, programs, accessibility and activities. We support the Americans with Disabilities Act (ADA) and attempt to provide access to our services and programs. Upon request, reasonable accommodations will be made, if accommodations do not fundamentally alter the nature of the program or service or impose an undue financial burden.
ADA Self-Evaluation and Transition Plan
Under Title II of the ADA, the Town is required to complete a self-evaluation of the Town's public facilities, programs, and activities to determine compliance with the ADA and any barriers to accessibility. The Town hired Disability Access Consultants (DAC) to assist with the self-evaluation and transition plan process. In 2019, DAC conducted a comprehensive review of the Town's programs and facilities. The executive summary of their findings is now available:
The next step was to take the thousands of findings and build a transition plan. This summary of the town's plan for barrier removals will be updated with new findings and removals regularly:
ADA/504 Coordinator
Title II of the ADA requires all state or local government entities with 50 or more employees to appoint a responsible person to coordinate the administrative requirements of ADA compliance and to respond to complaints filed by the public. If you have any questions about accessibility, please contact Kate Trask, the ADA Coordinator for the Town of Leesburg.
ADA Compliance Committee
In addition to the designated ADA/504 Coordinator, the Town of Leesburg has an interdepartmental ADA Compliance Committee. The Committee members are the designated ADA Liaisons for key governmental functions of the Town. The Town’s ADA Compliance Committee Liaisons, listed below. are subject matter experts for their field of employment. As representatives for their assigned department, they are advocates for compliance to the ADA Standards.
File an ADA Grievance
If you feel that you or someone else has been discriminated against while accessing Town of Leesburg services or facilities, please contact us in writing. The ADA Grievance form is in a fillable .pdf format. Once completed, save the form and email to the ADA Coordinator at ada@leesburgva.gov. The form may be printed and mailed to the ADA Coordinator at the above address.
The grievance form must be submitted within 60 days of the alleged discrimination incident.
The information requested on this form must be filled in completely to help us process your complaint. If you need assistance completing this form or if you have questions regarding your rights and protections under this complaint procedure, please contact the ADA Coordinator listed above.
If you wish to file an ADA complaint regarding a facility that is more than one year old, complaints should be filed with the United States Department of Justice.
Request a Reasonable Accommodation
Our customers can request accommodations by several means:
- Directly contact the department with which you are doing business.
- Submit an online ADA Accommodation Request.
- Complete and submit the Town’s ADA Accommodation Request fillable PDF form. You will need to save the form to your computer and either email or mail it to the Town.
- Contact the Town’s ADA Coordinator at ada@leesburgva.gov or 703-771-2700.
Public Meetings
Town Council Meetings
Qualified individuals with a disability who require a reasonable accommodation to attend and/or participate in a Town Council meeting or work session should contact the Clerk of Council (clerk@leesburgva.gov or 703-771-2733) to request the accommodation. Three days advance notice is requested. Assistive listening devices are available in the Council Chamber.
Meeting agendas and information about remote viewing and participation is available on the Current Council Agenda page.
Board, Commission, and Committee Meetings
To request an accommodation to attend and/or participate in a Town of Leesburg board, commission, or committee meeting, go to the Public Meetings Calendar, select the appropriate meeting, and contact the staff member or liaison provided. Many boards and commission meetings are now held via Webex. Three days advance notice is requested.
Employment Opportunities
Applicants who wish to request a reasonable accommodation during the recruitment process should contact the front desk at 703-777-2420 or via e-mail at hrstaff@leesburgva.gov.
Website Accessibility
We are working to make web content more accessible for people with disabilities and more user friendly for everyone by following the technical standards of Web Content Accessibility Guidelines (WCAG) Version 2.1 Level AA. If you experience difficulties, please contact Andre Medina, Digital Content and Website Manager.
Visit the Website Accessibility webpage to learn more.
Helpful Links, General Information and Referral Assistance
Loudoun County Programs
- County of Loudoun ADA Coordinator
- County of Loudoun Evacuation Assistance (CLEAR)
- Emergency Planning: Are You Ready?
- Project Lifesaver - Sheriff's Office
- Alert Loudoun - Sign up for emergency alerts from Loudoun County and the Town of Leesburg
- Adaptive Recreation Programs - Loudoun County Department of Parks, Recreation and Community Services
- Loudoun County Transit & Commuter Services - Commuter, Local Fixed-Route and Paratransit Bus Services
Loudoun County Disability Services Board
The Disability Services Board (DSB), an at-large advisory body appointed by the Loudoun County Board of Supervisors, serves as a resource to the Board of Supervisors by identifying and advising on issues of importance to people with physical and sensory disabilities, their families and caregivers. Its members work with county staff, community partners and businesses to strive to make Loudoun County an accessible and inclusive community for all people.