Contact Utilities

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Report an Illegal Connection or Dumping

After Hours Emergencies

After 5:00pm weekdays and on weekends and holidays, contact the Leesburg Police Department's non-emergency number at 703-771-4500 to report waterline breaks, damaged fire hydrants, overflowing sewer manholes, or any other emergency issues related to water and wastewater.

Billing & Account Questions

For all water and sanitary sewer account inquiries, please use our Water & Sewer Billing Questions form.

To start water and sewer service, use our Start/Stop Service online application or call Utilities Customer Service Staff at 703-771-2701, Monday through Friday from 8:30am until 5:00pm.

Water Leak or Sewer Back Up?

If you suspect you have a water leak or a sanitary sewer backup, please contact the Town of Leesburg Utility Department before you call a plumber.  For more information, please review our "First Call" Policy.

Other Service Issues

If you are having a non-emergency service issue, please use our Water & Sewer Service Issues form.


Utilities Operating Divisions

If you need to contact our operating divisions:  AdministrationUtility MaintenanceWater Supply, and Water Pollution Control.

Department of Utilities Staff:

Wyks, Amy

  • Departments:Utilities
  • Divisions:Staff, Senior Staff
  • Title:Director of Utilities
  • Phone:(703) 737-7119
  • Fax:(703) 771-2799
  • Email:
  • BilingualNo
Amy Wyks, Director of Utilities
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