Report an Illegal Connection or Dumping

After Hours Emergencies

After 5:00pm weekdays and on weekends and holidays, contact the Leesburg Police Department's non-emergency number at 703-771-4500 to report waterline breaks, damaged fire hydrants, overflowing sewer manholes, or any other emergency issues related to water and wastewater.

Billing & Account Questions

For all water and sanitary sewer account inquiries, please use our Water & Sewer Billing Questions form.

To start water and sewer service, use our Start/Stop Service online application or call Utilities Customer Service Staff at 703-771-2701, Monday through Friday from 8:30am until 5:00pm.

Water Leak or Sewer Back Up?

If you suspect you have a water leak or a sanitary sewer backup, please contact the Town of Leesburg Utility Department before you call a plumber.  For more information, please review our "First Call" Policy.

Other Service Issues

If you are having a non-emergency service issue, please use our Water & Sewer Service Issues form.

Utilities Operating Divisions

If you need to contact our operating divisions:  Administration, Utility Maintenance, Water Supply, and Water Pollution Control.

Department of Utilities Staff: