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Contact Utilities

During Normal Business Hours

For all water and sanitary sewer account inquiries, or to start/stop water and sanitary sewer service with the Town, please call our Finance Department at 703-771-2701, Monday through Friday from 8:30am until 5:00pm.

For all other water or sanitary sewer concerns, please call the Town's Utility Department at 703-771-2750 between 8:30am to 5:00pm Monday through Friday.

After Hours Emergency

After 5:00pm weekdays and on weekends, contact the Police non-emergency number at 703-771-4500 to report waterline breaks, damaged fire hydrants, overflowing sewer manholes, or any other emergency issues related to water and wastewater.

StaffTitleDepartmentPhoneEmail
Creamer, JohnUtilities Maintenance ManagerUtilities703-737-7076 Email
Elgin, CharlesDeputy Plant Manager - Water Pollution Control FacilityUtilities703-771-2786 Email
Etemadi, ArefDeputy Director of UtilitiesUtilities703-771-2754 Email
Fisher, Lyle S.Senior EngineerUtilities703-771-2749 Email
Gallahan, HerbAsst Superintendent, Utility MaintenanceUtilities703-737-7120 Email
Jackson, SherriCustomer Service SupervisorUtilities703-737-7130 Email
Lickey, ConnieWater & Sewer BillingUtilities703-771-2701 Email
Loue, DaveUtility Maintenance SupervisorUtilities703-737-7098 Email
McClaughry, LesleyAdministrative TechnicianUtilities703-737-7075 Email
Mellott, Max Asst Superintendent, Utility MaintenanceUtilities703-737-7956 Email
Nylander, CarolAdministrative AssociateUtilities703-669-3163 Email
Rockholt, EdPlant Manager, Water Pollution Control FacilityUtilities703-737-7092 Email
Smith, LisaUtilities GeneralistUtilities703-771-2762 Email
Taylor, LarryWater Treatment Plant ManagerUtilities703-737-7110 Email
Wyks, AmyDirector of UtilitiesUtilities703-737-7119 Email