Finance Department FAQs

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  • Business License Tax (BPOL)

    • What if I don't know what my gross receipts were by the May 1 business license filing and payment deadline?

    • How do I change or correct my address on my accounts?

    • What if I do not receive a BPOL renewal?

    • How do I file my local business taxes?

    • Why does my bill reflect a late filing penalty?

    • How do I obtain a business license?

    • I would like to send my renewal information overnight. What address do I use?

    • What do I need to do to get my name corrected on my business tax account?

    • In reviewing the information I supplied to your office, I realized that I filed incorrectly. How do I make necessary changes?

    • I am starting a small home-based business. Do I need a business license?

    • What do I need to do to close my business?

    • What information is required to obtain a business license?

  • Hotel and Meals Taxes

    • What is the Meals & Beverage Tax rate in the Town of Leesburg?

    • When are Meals & Beverage Taxes due to the Town of Leesburg?

    • Does the meal, or prepared food, have to be consumed on the premises of the business where it is purchased to be taxable?

    • If I collect TOT, do I have to have a business license as well?

    • Should the transient occupancy tax be imposed on meeting rooms?

    • What is considered a “food establishment”?

    • What is Transient Occupancy Tax (TOT)?

    • Are gratuities subject to the Meals & Beverage Tax?

    • Are there any exemptions to the Meals & Beverage Tax?

    • Are beverages such as soda, beer, water and others that are in a can, bottle or other factory sealed container subject to the meals & beverage tax?

    • Does a caterer have to collect and remit Meals & Beverage Taxes to the Town of Leesburg?

    • What is considered a “meal” that is subject to the Meals & Beverage Tax?

    • What do I do if TOT was collected from a transient in error?

    • What are the due dates for the reporting and remittance of transient occupancy taxes collected?

    • Who is exempt from TOT?

    • How do I calculate TOT if the hotel charges include fees in addition to that of room rental?

  • Parking Tickets

    • I got a ticket for parking in a handicapped zone. I have a handicapped placard but forgot to display it. What can I do?

    • I feel that I did not deserve the ticket, what can I do?

    • I mailed my payment on the sixteenth calendar day and only paid the original fine amount. What will happen?

    • I mailed my payment on the fourteenth day. Will I be penalized if it reaches the Treasurer's Office after the fifteenth calendar?

    • How long do I have to pay a parking fine?

    • I put money in the parking meter and nothing happened. What should I do?

  • Payments

    • I have a DMV stop. If I pay online, how long will it take for my stop to be removed?

    • What is the Town's Policy on nonpayment for no account or invalid account for electronic payments?

    • Why is there a fee charged to use the online payment service?

    • What is the Town's Policy on returned checks or checks with insufficient funds?

    • What is the Town's Policy regarding those who have a power of attorney for a family member or is the executor of an estate for taxes and water and sewer bills?

    • What number do I call to pay by phone?

    • What if I do not want to use Official Payments Corporation. Can I still pay using my credit card?

    • How can I pay online?

    • I made a payment using the online service today and my credit card was charged today. Why hasn’t my account been credited yet?

    • My real estate/personal property tax is past due. Can I still pay online or over the phone?

    • To whom do I make the check payable?

  • Personal Property Taxes

    • What is the Town's Policy regarding those who have a power of attorney for a family member or is the executor of an estate for taxes and water and sewer bills?

    • When will I receive my personal property tax bill?

    • If I register my vehicle in person, what information must I bring?

    • What if I sell, donate or dispose of my vehicle?

    • What if I have a question concerning the assessment (i.e., high mileage, body damage) of my vehicle?

    • I would like to know the amount of personal property taxes that I have already paid this year or that I paid last year.

    • I am not a Leesburg resident, but my vehicle is garaged in the Town several nights a week. Do I still have to register my vehicle with Leesburg?

    • I am in the military. Do I still have to register my vehicle in Leesburg?

    • What if I move?

    • What if I trade in my vehicle?

    • If my vehicle has been in Leesburg less than a whole year, will my taxes be prorated?

    • Upon what is my vehicle assessment based?

    • If I'm new to Leesburg or I have purchased a new vehicle, how soon do I need to register my vehicle?

    • Do I need to register my vehicles in Leesburg even if they are already registered with the state of Virginia and/or Loudoun County?

    • What determines if a vehicle is subject to Leesburg's Personal Property Tax?

    • What types of vehicles are defined as taxable under the Vehicle Personal Property Tax?

    • When are personal property taxes due?

    • What if I do not receive a personal property tax bill?

    • My spouse and I are separated and our vehicle is jointly owned. Who is responsible for the personal property taxes?

    • If I own an antique or vintage vehicle, do I have to register the vehicle with the Town of Leesburg?

    • I am a college student. Where do I register my vehicle?

    • To what address should I send my personal property taxes, if I want to use overnight mailing services?

    • If I submit a change of address to the DMV or the U.S. Postal Service, do I still need to notify Leesburg of an address change?

    • Does titling and registering my vehicle with the Virginia Department of Motor Vehicles (DMV) automatically register the vehicle with Leesburg?

    • Do I need to register a leased vehicle with Leesburg?

    • What is the Personal Property Tax Relief Act and does my vehicle qualify?

    • What is a DMV Stop?

    • What happens if I don't pay my personal property taxes?

    • If I want to pay my personal property taxes in person, where do I go?

    • How are penalty and interest calculated on a delinquent personal property tax bill?

  • Real Estate Taxes

    • What is the Town's Policy regarding those who have a power of attorney for a family member or is the executor of an estate for taxes and water and sewer bills?

    • I would like to get a copy of how much real estate taxes I paid.

    • Who do I contact regarding a change of address and/or tax billing status ?

    • How are penalty and interest calculated on delinquent real estate tax?

    • I am past due on my Real Estate account, what can I do?

    • I pay a Mortgage but I just received a delinquent bill, what should I do?

    • I pay a Mortgage but I received my Real Estate Tax bill, what should I do?

    • When are Real Estate Taxes due?

    • Who do I contact to apply for Real Estate Tax Relief ?

    • Is there a tax relief program?

    • How is my property assessed?

    • What are Real Estate Taxes?

    • Why am I responsible for the entire tax bill although I just bought the property recently?

    • How is real estate tax calculated?

    • What is the current tax rate?

    • What if I do not receive a Real Estate tax bill?

  • Vehicle Decals

    • I recently moved to the Town of Leesburg and/or purchased a new vehicle. What do I need to do in order to get a decal?

    • I sold one car and bought another. Can I take the decal off my old car and put it on my new one?

    • My vehicle is registered to a different state and/or locality, but it’s parked in Leesburg overnight for part of the week. Do I need a Leesburg decal?

    • I bought a car and it already had a decal on it. Do I need to buy another decal?

    • What is the little white square that came with my motorcycle decal?

    • Where does the motorcycle decal go on my motorcycle?

    • Do I need a vehicle decal and, if I do, how do I get one?

    • What should I do with the decal if I trade in my vehicle?

  • Water & Sewer Bills

    • What is the Town's Policy on returned checks or checks with insufficient funds?

    • What is the Town's Policy regarding those who have a power of attorney for a family member or is the executor of an estate for taxes and water and sewer bills?

    • Is a water and sewer deposit required?

    • I have just moved/will be moving out of a home whose water is provided by the Town of Leesburg. How do I close my account?

    • I have just moved/will be moving into a home whose water is provided by the Town of Leesburg. How do I set up water service?

    • I need water turned on at a home which is a rental/investment property or a foreclosed/bank-owned property, and whose water is provided by the Town of Leesburg. How do I set up water service?

    • Does the Town accept check cards or credit cards? Can I pay my bill over the phone with a credit card?

    • Why is my first bill so high?

    • I didn’t use any water, so why am I still being billed?

    • How can I set up an automatic payment from my bank to pay my utility bill?

    • How do I change the water service into my name?

    • What if I can’t pay my utility bill by the due date?

    • Can I read my meter to check my water consumption?

    • What is a fixed charge on my utility bill?

    • Where do I pay my water bill?

    • Can you adjust my utility bill if I have a leak?

    • Are there any charges to connect my water and sewer service?

    • What if my water bill is really high, but I haven't watered outside?

    • I cannot pay my water bill in full. Can I make payment in installments?

    • When will I receive my water and sewer bill?

    • What causes the periodic spikes in my water bill?

    • What are the water and sewer rates?

    • Can I arrange to be billed monthly instead of quarterly?

    • Can I set up automatic payments?

    • What is a surcharge and why am I being charged with it?

    • How can I get water service connected or reconnected?

    • When and what charges are assessed if my utilities are disconnected for non-payment?

    • How do you determine how much water and sewer service I've used and how much to charge me?